1 1.Supply Terms

These terms of offer for sale ("Supply Terms") apply to products purchased via www.mobelkreation.com which is a website managed by MOBEL KREATION LLP, a company incorporated under the Companies Act, 1956, ("Company" or "MOBEL KRATION " and its successors and assigns).

PLEASE READ THE TERMS OF OFFER FOR SALE CAREFULLY BEFORE PURCHASING ANY PRODUCTS OR AVAILING ANY SERVICES ON THE WEBSITE. ANY PURCHASE MADE BY YOU THROUGH THE WEBSITE SHALL SIGNIFY YOUR ACCEPTANCE OF THE SUPPLY TERMS AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME

IF YOU DO NOT AGREE WITH THE SUPPLY TERMS, PLEASE DO NOT ACCESS THE WEBSITE FOR ANY PURCHASE.

2. Business

This Website is a platform that facilitates the online sale and purchase of merchandise and services ("Services") offered by third party vendors and service providers ("Vendor/s").

You should take all responsibility for your own actions in utilizing the Products purchased by You and mobel kreation shall not be liable for any such action.

You represent that You are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.

Mobel kreation shall not be responsible for any deficiency in payment of consideration payable towards the Products purchased on the Website.

3. Product

Mobel kreation enables Sale & Shipping for all the products on the Website as per the company's policy, which may be changed from time to time.

We try our best to deliver products exactly the way they appear on the site. However, the nature and tendency of natural wood-based products is that each piece of furniture is unique in its own way. Mobel kreation hereby disclaims any Guarantees of exactness of the finish, color, shade or appearance of the final product ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through our Website may differ with your expectations. In the case of any significant material damage to the Product, the customer must inform to the delivery person & send photographic evidence of the damaged product via email to [email protected] at the time of delivery receipt of the Product. Mobel kreation will review the evidence, and take necessary action as per terms of Warranty & Replacement.

In case, you receive a damaged Product, please bring it to the notice of the delivery personnel immediately. In case you notice an issue later, please get in touch with us on our customer care number or write to us at [email protected]

4. Services

www.mobelkreation.com offers this platform that facilitates sale and purchase of merchandise and services ("Services") by various third-party vendors/service providers ("Vendors") to users. The purchase of products and services shall be governed by the Terms of Use.

Mobel Kreation has the right to change or discontinue any Service at any time, without notice. Mobel Kreation may add or modify the procedures, modes, processes or conditions of purchase at any time. Mobel Kreation shall not be liable to You or to any third party for any modification, suspension or discontinuance of any aspect of the Services.

Pricing Information

Prices for products are described on our Website and are market perceived prices. All prices are in Indian rupees and may change at mobel Kreation’s discretion.

In the event a product is listed at an incorrect price due to a typographical or any other error on any page on the website, Brochure, Promotional material or any other electronic or hard copy document, Mobel Kreation will have the right to refuse, cancel, modify, or take any action it may consider appropriate to address the error for any inquiry, quotation, purchase order or orders placed for products listed at the incorrect price, regardless of whether an order confirmation has been sent or not, and/or any payment has been made or not. If one or more payments have already been made and your order is confirmed, accepted, refused, cancelled, or modified in such a case of incorrect price, or for any other reason, company will refund any payment or payments you have already made for such item or items will not be shipped due to the non-validity of the purchase order or orders.

In no event shall Company be liable to ship the product to the customer at the in accurate price or under any adverse business condition that can compromise other business factors. If we discover such errors, they will be corrected on our system using best efforts on the part of the company, and the corrected price or other information will be notified to you, and will be applied to your purchase order or orders.

The prices advertised on this site are for online orders. Prices and the availability of Items are subject to change without notice. Any prices used on this site may not be indicative of the actual selling prices in your area.

Mobel Kreation provides You the possible lowest rates on Products You buy via this Website. However, Mobel Kreation does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to You.

6. Bank details

While shopping with Mobel Kreation LLP you agree to provide correct and accurate Credit / Debit card details to the approved payment gateways. You shall not use the Credit / Debit card that is not lawfully owned by you. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your Credit / Debit card details. Mobel Kreation LLP expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your Credit / Debit card.

7. Delivery & Shipping

We offer personal delivery of Products at your door step through our designated territory Entities. Mobel kreation having a Pan India network across the country, efforts will be made to deliver the item booked by you at your cities within minimum 45 days from the day of close of sale depending upon the shipping location subject to practical constraints.

Once you have completed your online purchase of furniture upon receipt of the payment in relation to product price and location wise delivery charges if applicable, Mobel Kreation will send a confirmation email to your registered email address informing you of the scheduled date of delivery of your furniture.

We will deliver your purchased furniture at your place provided your premises is located within reach of our existing Mobel kreation branch and you agree to make available adequate arrangements for smooth carriage by the carrier at your owned cost and consequences from such main gate of the complex to your doorstep irrespective of the floor of your complex.

You agree to ensure that access is suitable for the delivery of the furniture at your desired location. Mobel kreation will not accept cancellation/rejection of the product purchased by you, at the time of delivery on the ground that access to your desired location is not possible (e.g. doorway too small, insufficient space to maneuver the furniture through the premises, road inaccessible to delivery van, etc.

Mobel kreation will make every effort to carry out deliveries on the given date. The delivery date given to you is an estimate given in good faith. If we are unable to deliver on time we will inform you using the registered contact numbers and/or email address from your registered data.

Normally we do not charge for Deliveries within our Showroom Territories.

You cannot change Shipping address after placing the order.

In case of custom order or if we do not have that stock, we will inform you through email.

If you fail to take delivery of the goods Mobel kreation may at its discretion charge you for the additional shipping cost.

If your purchased furniture remains at MOBEL KREATION LLP. Warehouse for more than one week during which time you fail to accept delivery/re-delivery (despite MOBEL KREATION LLP. having contacted you to do so), MOBEL KREATION LLP. Reserves the right to cancel your order and retain up to 30% of the order value.

At the time of Delivery of products Durian will provide Warranty card, Invoice along with dispatch papers before installing the products, where in Durian request customer to ask for Warranty Card & Invoice to delivery person at the receipt of Material.

In case of gift purchase the requested item will be made presentable with special massage or greetings to the possible extent.

We currently ship to PAN INDIA

Kindly note; any purchases made within 1 week of Diwali, the delivery of the order may be delayed due to the festive season and holidays.

Also see the Shipping & Delivery Policy in FAQ format for Your convenience (*)

8. Installation/Assembly

Mobel Kreation provides the services of Installation/Assembly required for the products free of costs through our authorized technicians, the product will be assembled at your premises after delivery.

Our technicians shall not be responsible for handling any products/s other than the product purchased from Mobel Kreation. Upon completion of the assembly work, Mobel Kreation technicians shall not be responsible for movement of the product at any location other than the place confirmed by you. Any damages incurred during such activity undertaken by your representative shall be excluded from Warranty norms.

9. Warranty/Claims & Representations

1. Our Products
We at MOBEL KREATION manufacture and sell Sofa, Chairs, Tables, Wardrobes, Beds, etc. These Products are made from Solid Wood, Leather, Marbles, Glass, Plywood, etc.

2. Warranty Period
We at MOBEL KREATION ensure that all our products are free of any manufacturing defect. However, in the unlikely event that any product is found defective by MOBEL KREATION, then we offer a five (5) year repair warranty against any such manufacturing defect, which shall commence from the date of this Invoice. Out of the said five (5) year warranty period, MOBELKREATION shall provide free repair services for any malfunction or defect that arises in the product within one (1) year from the date of the Invoice. For the remaining four (4) years of the warranty period i.e. from the date of expiry of the first year, MOBEL KREATION shall only be liable to provide repair services in regard to any such malfunction or defect, at cost of the customer (including component cost, if any, which will be payable by the Customer solely). The period of warranty for the repaired product shall not exceed the length of the Original warranty.

3. Warranty Exclusions
MOBEL KREATION does not provide warranty on the following goods/materials or any defects (of whatsoever nature):

(a) Rocking Chair, Bean Bags, Pillows, Décor, Accessories and/or Handles of any furniture, Shelves of Cabinets. Electrical Components, Bushes, Buffers etc.;

(b) Any products/part of the products made of Marble, Glass, Stone, Metal, Plastic and Fibre, unless explicitly mentioned;

(c) Any defect in the product or damage to its appearance including Scratches, dents, stains, wrinkles, colour-fading, weaning, beading of fabric/leather and any other changes developed from normal wear and tear during its use in natural course or caused by misuse, abuse, neglect, lack of maintenance, improper cleaning or incorrect handling/installation by the customer or any other third party;

(d) Any damage caused to the product due to usage of the product beyond its intended use;

(e) Any product sold by DURIAN during Sale or at a discounted price, unless explicitly mentioned otherwise at the time of purchase;

(f) Any damage caused due to accident, any act of god, abuse, any agent like water/acid, etc. coming in contact with wooden member/ leather, while shifting/transporting of the product from one place to another, etc.;

(g) Any defect that arises due to the failure of the customer to follow the care instructions provided by MOBEL KREATION.

(h) The repair services for the remaining (4) years will not be applicable to any damage caused to the product resulting from improper installation or assembly by third party, misuse or use of any accessory purchased from third party and applied to the product not in compliance with the intended use.

4. General Terms

(a) Customer shall notify MOBEL KREATION of any manufacturing defects in the product/s, as soon as possible and send the product to the authorized MOBEL KREATION service center, at its own cost.

(b) Upon receiving such product and upon inspection thereof, MOBEL KREATION may at its sole discretion reject any product which does not fall under the terms of this policy.

(c) MOBEL KREATION shall not be liable at any stage, for a complete replacement and/or recall of the product sold MOBEL KREATION reserves its right to reject any product.

(d) In order to claim repairs under the warranty period, no alteration or modification should have been made / carried out to the product and that the defective product must be in its original state for MOBEL KREATION to honor the request for repair of such product. Any such unauthorized attempt either by the customer or any third party to repair/ dismantle/ alter the product will invalidate this warranty.

5. Variation due to /natural characteristics of Materials

Wood and leather are natural materials and have their own inherent and distinctive characteristics such as colour, texture, grains, fibre, wrinkles, manure stains and insect bites on leather, etc. Solid wood may react strongly/differently to the changing climate (i.e. cold, warmth and humidity) which could lead to expansion and contraction of wood and cause superficial hairline cracks in it. Likewise, natural stretch in leather upholstery may show crease or fold. MOBEL KREATION makes every effort to reduce such natural instances by subjecting the wood and leather through various processes. However, due to their inherent characteristics, complete elimination may not be possible and variations may arise in their colour, texture, grains, dimensions, etc. for which DURIAN shall not be liable.

6. Tolerance

All our products are made with tolerance of (+/- 10mm) in dimension and size. The seating comfort of a product may differ because of its construction, form, foam, fabric or material used which may have their natural characteristics, etc. Differences in the hardness and/or softness of a seating are normal and do not signify its poor workmanship or defect and MOBEL KREATION shall not be liable for the same.

7.This warranty policy shall be effective from SEP, 2021 and supersedes any and all previous policies whether in written or oral form

10. Exchange/Return/Cancellation Policy

Cancellation Policy
Order booked once, cannot be cancelled, unless cancelled within, One (1) hour of receipt of an order. No cancellations beyond the stipulated period of One hour shall be allowed. No amount shall be refunded. In such cases, if One Hour have elapsed from the date of the Order of Booking; full amount paid by the Customer will be deemed forfeited.

Return Policy
We are committed towards ensuring your satisfaction on each and every product you have ordered from us. We stand behind the quality of our product.

Products are sold on a non-return basis and unless damaged, different or incorrectly delivered cannot be returned (refer clause I below)

oAll returns must receive prior approval of the Company.

The Company reserves the right to inspect the Goods to be returned (refer general terms clause 4 (b).

Goods must be returned according to the Company’s procedure for return or replacement (refer clause III below).

The Customer must retain signed return documentation as a proof of return.

Unless damaged, faulty or incorrectly delivered, a re-stocking fee of 35 % applies to all Goods returned and is payable within 15 days of the end of the month in which the product is replaced.

I. Eligibility of Return Damaged: In an unlikely event that any product ordered is not received in good condition and is damaged beyond repair. Difference: In case the item delivered to you is different from the original item ordered wrong (SKU)

II. Not Eligible for Return
Relocation - In the event of the subsequent dismantling of the item for relocation, reassembly, etc., please note that MOBEL KREATION will not be responsible for any damage to the product.
Self-Assembly - In the event that (the customer) installs the product by own self or using an unauthorized 3rd party vendor where assembly is required.

If you feel your order is eligible for return please refer to the below section
III. Process and Timelines Step 1 - When trying to return a product please ensure to follow the below process, if this process is not followed we will not be liable to take any returns
Case 1 - Company Installed Products – At the time of delivery the customer must make a video of the damaged/different product in the presence of MOBEL KREATION Technician explaining how and why the product is eligible for Return. MOBEL KREATION Technician being a part of the video.
Case 2 - DIY products - A - At the time of delivery the customer must make a video unboxing the product from the original package removing each component and assembling the product. Any damage/difference in the product should be pointed out in the video itself.

Step 2 - Submit the Video/Images and Invoice Details on [email protected]  or call us on 8979767094 after which our internal support team will create a ticket and provide the Ticket ID to you from where you will able to track the status of your return.

oIV. Evaluate and Pick-Up After your ticket ID is being created it will go in evaluation process this process will take 7 working days. The return requests are evaluated by the Customer Support team and an expert visit may be scheduled (if required). Please note that the resolution will be provided on basis of the technician’s evaluation report. Return pick-up of the product will be scheduled post the evaluation by the technician and your subsequent interaction with our Customer Support team. The product must be in its original brand-new condition and in original packaging. Item(s) must be unused condition free from soil or stains. No return or exchange will be allowed if the product has been used. Please retain the original packaging of the product, along with the user manual, warranty slip, and other accessories to ensure a successful pick-up. A product scheduled for return pick-up will only be picked up by MOBEL KREATION from the original shipping address of the order as per your convenience.

All the returns will be processed solely on discretion of MOBEL KREATION LLP

Other Exclusions:
Variations due to natural characteristics of Material
Wood and leather are natural materials and have their own inherent and distinctive characteristics such as colour, texture, grains, fibre, wrinkles, manure stains and insect bites on leather, etc. Solid wood may react strongly/differently to the changing climate (i.e. cold, warmth and humidity) which could lead to expansion and contraction of wood and cause superficial hairline cracks in it. Likewise, natural stretch in leather upholstery may show crease or fold. MOBEL KREATION makes every effort to reduce such natural instances by subjecting the wood and leather through various processes. However, due to their inherent characteristics, complete elimination may not be possible and variations may arise in their colour, texture, grains, dimensions, etc. for which MOBEL KREATION shall not be liable.

Tolerance:
All our products are made with tolerance of (+/- 10mm) in dimension and size. The seating comfort of a product may differ because of its construction, form, foam, fabric or material used which may have their natural characteristics, etc. Differences in the hardness and/or softness of a seating are normal and do not signify its poor workmanship or defect and MOBEL KREATION shall not be liable for the same.

If the delivery is refused because the purchased item(s) cannot fit into the home or room(s) by the delivery agents, the customer is responsible for any/all return costs as well as a 100% restocking fee. It is solely the customer’s responsibility to measure the room(s), delivery path prior to purchase/delivery, Colour variation etc.

Without prejudice to the generality of the foregoing, all recommendations or advice given by or on behalf of the Company to the Customer as to the methods of installation or using the Goods and the purposes for which the Goods may be used are given without liability on the part of the Company, its servants, or agents.

Customer hereby fully agrees and understands the above-mentioned terms and conditions regarding SALE, WARRANTY POLICY & RETURN POLICY.
Further Please Note: If a rare product is specially ordered for a customer, the product may have to be ordered on a no-return/refund basis. This, of course, will be informed to the customer at the time of the purchase from the website.

NOTE:
Customer hereby agrees and MOBEL KREATION reiterates that the Warranty Terms contained hereinabove shall not be construed as any form of “Guarantee” on the goods/materials i.e. MOBEL KREATION shall not be liable at any stage, for a complete replacement/recall of goods/materials sold hereunder, and that the liability of MOBEL KREATION shall be strictly limited and subject to the Warranty Terms contained hereinabove.

11. Indemnity & Liability
You agree to indemnify, defend and hold harmless to MOBEL KREATION from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by MOBEL KREATION in that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, Warranty, Covenant or Agreement made or obligation to be performed by you pursuant to these Terms.
In no event shall MOBEL KREATION , its Officers, Directors, Employees, Partners or Vendors be liable to you, the Vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not MOBEL KREATION has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with Your purchase of the products and services herein

12. Governing law
These Supply Terms and the relationship between You and MOBEL KREATION shall be governed in accordance with the laws of India without reference to conflict of laws principles.
The Terms and all transactions between You and MOBEL KREATION shall be governed in accordance with the laws of India without reference to any conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at MORADABAD (U.P) & ALLAHABAD HIGH COURT.
MOBEL KREATION LLP. Shall introduce various Offers, Schemes or contest at different times and MOBEL KREATION reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes introduced in market from time to time.
While participating in the contest you hereby agree to release MOBEL KREATION from any claim or demand, including but not limited to reasonable attorney’s fees or arising out of or related to your participation in the said contest.

13. Promotion/Offer/Sale
These terms apply to offer for SALE of products via WWW.MOBELKREATION.COM
PLEASE READ THE TERMS OF OFFER FOR SALE CAREFULLY BEFORE PURCHASING ANY PRODUCTS OR AVAILING ANY SERVICES ON THE WEBSITE. ANY PURCHASE MADE BY YOU THROUGH THE WEBSITE SHALL SIGNIFY YOUR ACCEPTANCE OF THE SUPPLY TERMS AND CONDITIONS.
MOBEL KREATION has the right to change or discontinue any Offer/SALE/SCHEMES at any time.
MOBEL KREATION shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the promotions and offers.
The mentioned offer is valid only for online SALE through WWW.MOBELKREATION.COM
The prevailing discount is valid only for the notified period or until stocks last and No extensions will be possible on the offer.
The offer is applicable on any number of purchases made until the last date mentioned.
It is not possible to modify the order on which offer has been applied.
Existing orders cannot be cancelled in an attempt to avail the other offer. This offer is valid only for subsequent purchases.
No two offers can be clubbed for purchase of same product at a time.
Gift vouchers and promo codes shall be redeemed within the specified period and set category as mentioned.
Products will be delivered to you as per the delivery date mentioned on the order confirmation email.
Any promotional activity i.e. offer/sale/discount is not available on online purchase of furniture in out of India due to operational difficulties.

14. Terms of Sale of customizations:-
I. TERMS OF SALE OF bulk customizations
A. Payments (i) In case of making any online purchase (for a purchase any amount of Rs. xyz /-) for the bulk customization from the outlet of MOBEL KREATION, a minimum amount of 75% of the Sale Price of the Billing amount (as indicated on the website) is required to be made at the time of placing of the order, for confirmation of the said order. Thereafter the balance amount less the advance payment amount (i.e. 35% of the sale price) can be paid vide the following payment modes:
(a) Before 2 days delivery payment will be receive
(b) Payment by credit/debit card;
on delivery of the said bulk customization order

(ii) In case of any purchase through the stores of mobel kreation or any authorized retailer of Mobel Kreation , an order shall be booked only on the receipt of a minimum advance of 75 percent (75) % of the Sale Price of the bulk order (as indicated under the relevant Invoice), from the customers. The balance payment of seventy five (35) % of Sale Price, or a lesser balance amount, as the case maybe, shall be made by the customers to the relevant store of Mobel Kreation or any authorized retailer of Mobel kreation , prior to (2) days before the “Date of Delivery” of the BULK CUSTOMIZATIONS .

B. Mode of Payment in case of purchase from stores of MOBEL KREATION or any authorized retailer of MOBEL KREATION

Payments shall be accepted by MOBEL KREATION LLP on the basis of the following payment modes: Cash, Cheque, Draft, Credit/Debit Cards and RTGS to “MOBEL KREATION LLP” Bank a/c. In the event of payment by cheques, customers shall only get the delivery after realization of the Balance Payment in MOBEL KREATION LLP account.

C. Order Execution terms

(i) A minimum four to five (4/5) working days’ time shall be reserved/deployed by MOBEL KREATION to execute the order from the date of receipt of the Payment (in case of an online purchase)/Balance payment (in case of purchase from stores of MOBEL KREATION/ authorized retailer of MOBEL KREATION).
(ii) An order booked once, cannot be cancelled. In case of any cancellations, MOBEL KREATION reserves the right to retain any advance payment of 75% (twenty five percent) if the purchase is from a store/authorized dealer of MOBEL KREATION as Liquidated damages, being a reasonable estimate of the order processing charges. In case of an online purchase the advance payment of 100% (Hundred percent) shall be retained, if the order is cancelled, after booking. Further, Mobel Kreation shall neither refund, nor adjust the any advance Payment against purchase of any other goods/material and to any other person’s account.
(iii) Subject to the Terms of Warranty below, the bulk customization order once delivered cannot be replaced or taken back under any circumstances. Accordingly, customers are instructed to conduct the necessary due diligence to satisfy themselves about the nature, specifications (incl. dimensions) of the bulk order customization before placing any order.

D. Force Majeure
All delivery of orders of Bulk customization order are subject to Force Majeure events as follows: DURIAN shall not be responsible for any delays in the delivery or damage to the Wink Mattress under the Invoice, if the same is due to any reasons beyond its control, including but not limited to Natural Calamities – Fire, Floods, Earthquakes, Theft, War, Emergency, Riots, Revolutions, Embargo, Civil Commotions, Political disturbances, Strikes, Lockouts and Curfew or any other circumstances beyond human control.

E. Freight at customer’s Risk
MOBEL KREATION shall book any dispatch on the mode of transport as it deems most appropriate for the BULK ORDER CUSTOMIZED, at customer’s risk unless MOBEL KREATION shall have received previous written instructions to the contrary before the BULK ORDER CUSTOMIZED are placed on transit through any mode of transport, i.e. rail, road or by air. However, the Freight shall be always on customer’s account and shall be charged on a pre-paid basis. F. Delivery Conditions and Place of Delivery
(i)The “Date of Delivery” stated in the Invoice is only estimated and therefore, “MOBEL KREATIONLLP” shall not be liable to compensate the Customer due to any late delivery. Further any delayed delivery shall not be the ground for cancellation of order or rejection of the BULK ORDER CUSTOMIZED . (ii) The place of delivery for the BULK ORDER CUSTOMIZED shall be as filled in by the Customer in the Address FORM post booking of the Order. (iii) Once the BULK ORDER CUSTOMIZED is placed on any mode of transport agreed upon for delivery, customer shall take delivery of the goods at the place as stated above and the liability of MOBEL KREATION ceases once the goods/material are placed on mode of transportation. Customer’s failing to take delivery of items beyond a maximum period of 1 (one) month from the “Date of Delivery” shall have to pay warehousing charges as levied by “MOBEL KREATION LLP”, on actual basis.

G. Delivery in One or more Lots
Unless otherwise expressly agreed by MOBEL KREATION , if more than one BULK ORDER CUSTOMIZATION is ordered, it may be delivered either in one lot or in separate lots, as shipped. Customer hereby accepts that every order shall be subject to the aforesaid condition, notwithstanding anything expressed to the contrary under the said order.
H. Installation
All BULK ORDER CUSTOMIZATION is sold on “Do It Yourself” basis. Before installation/use of any BULK ORDER CUSTOMIZATION customers are instructed to read the “User Manual/Instructions carefully, which are provided with each BULK ORDER CUSTOMIZATION during the time of delivery.
I. Damage at your Site
MOBEL KREATION shall not be responsible for any damage or theft of the BULK ORDER CUSTOMIZATION after delivery of the same at the place of delivery as listed herein.
II. WARRANTY
THE WARRANTY ON BULK ORDER CUSTOMIZATION PURCHASED THROUGH THE WEBSITE (https://WWW.MOBELKREATION.COM / )OF MOBEL KREATION LLP (hereinafter referred to as “MOBEL KREATION”) AND PURCHASED DIRECTLY FROM THE STORES OF MOBEL KREATION OR AUTHORIZED RETAILERS OF MOBEL KREATION AND SHALL BE GOVERNED BY THE TERMS AND CONDITIONS AS MENTIONED HEREIN BELOW.

YOUR PURCHASE OF THE BULK ORDER CUSTOMIZATION SIGNIFIES YOUR ACCEPTANCE OF THE BELOW MENTIONED TERMS. THE TERMS AND CONDITIONS AS MENTIONED HEREIN ARE SPECIFICALLY APPLICABLE TO BULK ORDER CUSTOMIZATION ONLY.

TERMS AND CONDITIONS OF WARRANTY
A. The BULK ORDER CUSTOMIZATION is designed to work on a firm, solid-surface, on a structure base that is structurally capable of supporting the weight of the customization item and its user(s). This customization Warranty does shall be valid only if it is use it in a manner handled, maintained, and used by you (the Customer) for its intended purpose.
B. Mobel Kreation shall provide a ten (05) year term of Warranty on the bulk order customization sold under this Invoice, commencing from the date of the Invoice of the said bulk order customization (“Warranty Term”) in the manner as listed hereinbelow. This Warranty is limited to material defects resulting from defective materials or workmanship in the bulk order customization you have purchased.
C. To exercise the warranty benefits, you must have the original copy of the invoice with you. Without the original copy of the invoice, you will not be able to avail the warranty benefits.
D. Costs of transport and insurance in case of replacements
All costs pertaining to transportation and insurance incurred during the transit of any replacement mattress from any MOBEL KREATION authorized service center to the customers site/premises under the said Warranty Term, shall be borne by the customer as per the invoice raised by MOBEL KREATION LLP .

III. How to make a claim under this warranty
To make a claim under this Warranty, please send a brief written description (and photo, if possible) of the problem or condition that you believe constitutes a defect and a proof of purchase (such as your original sales receipt) to Durian, at the E-mail ID [email protected] .in within the Warranty Period as stipulated herein.
1V. Claim handling procedure
After receipt of your complaint, the technical team of mobel kreation (within a reasonable period of time) will physically inspect the item, prior to accepting a particular claim under this Warranty. The final decision will be of mobel kreation, whether a particular claim qualifies to be accepted for the purposes of Warranty as mentioned herein.
V. LIMITATION OF LIABILITY
IN NO EVENT WILL MOBEL KREATION BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF, BASED ON, OR RESULTING FROM YOUR PURCHASE AND USE OF THE BULK ORDER CUSTOMIZATION

IN NO CASE SHALL MOBEL KREATION’S LIABILITY EXCEED THE PURCHASE PRICE PAID FOR THE BULK ORDER CUSTOMIZATION GIVING RISE TO ANY SUCH LIABILITY.

VII. Governing law and Dispute Resolution
In respect of any Dispute arising under this Mattress Warranty, the Courts in India (MORADABAD [U.P]) shall have exclusive jurisdiction.
Note:
(1) The terms and conditions as mentioned herein are subject to change by MOBEL KREATION.
(2) You hereby agrees that the warranty terms contained hereinabove shall not be construed as any form of “guarantee” on the BULK ORDER CUSTOMIZATION, and that the liability of MOBEL
KREATION shall be strictly limited and subject to the Warranty Terms contained hereinabove.
(3) You hereby fully agree and understand the above mentioned terms and conditions regarding sale and warranty

15. Color Disclaimer
Actual colors may vary. This is due to the fact that every computer monitor has a different capability to display colors and that everyone sees these colors differently. We try to edit our photos to show the samples as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product. For further information kindly contact us on 8979767094